Gleneagles Global Health City's VideoConsult service is an easy-to-use secured service that connects you to your specialist doctor of choice from the comfort and safety of your home.Your doctors will help in assessing and diagnosing the symptoms and provide treatment options via our VideoConsult service.
You can also choose to have sample collection and medications delivered right at your doorstep. All these because we have your comfort in mind.
Gleneagles Global Health City's VideoConsult service is an easy-to-use and hassle-free secured online platform that allows you to consult your specialist doctors from the comfort and safety of your home.
Your doctor will inform you on the treatment options and if need be will ask you to visit the hospital.
Patients who are 60+ and are suffering from chronic illnesses are requested to stay at home to avoid the risk of catching COVID-19. VideoConsult service will be the right option for them. It is also a right option for patients who live far away from the hospital & for patients who are in other states of India.
Existing patients of our doctors and patients with acute medical conditions who don't need emergency care.
The hospital will make necessary arrangements for your visit by booking a appointment in advance. All safety measures will be put in place for your visit to the hospital.
The consultation hours are different from doctor to doctor but the earliest appointment is generally at 10 am, except during public holidays and Sundays.
However, the hospitals emergency and critical care services are available 24x7.
Your doctor will give the best medical opinion after proper diagnosis of your condition. This will help you identify the next steps that will help you solve your medical condition. It may include medications, diagnos-tics tests or a physical examination at our hospital.
If you don't get a response from your doctor, you are entitled for a 100% refund. You may contact our call center executive for the same and your refund will be processed.
All your medical history and VideoConsult done at Gleneagles Global Health City is 100% private, secure and safe.
You may contact our call center executive who will help you in providing assistance for free clarification with your preferred doctor.
Get in touch with us for all related queries. The hospital is available round-the-clock for all emergencies and in stipulated hours for regular appointments.
439, Cheran Nagar, Perumbakkam, Chennai - 600 100, Tamil Nadu
+91 44 4477 7000
+91 44 4624 2424