Visitors

We welcome your presence that enriches the patient’s journey to recover

Overview

Visiting a Patient

At Gleneagles Global Health City, Chennai, we understand the social and emotional bonds that we share as humans. The touch of love and the affection of our dear ones are forces we believe catalyze the healing process. We are happy to welcome visitors at designated hours and spend time with the patients. Our role is to create an atmosphere of holistic health for all our patients – and that includes access to their family and friends.

At the same time, we are steadfastly committed to ensuring the patient receives adequate rest, is protected from outside infections and that the sterile hospital environment is never contaminated by external visitors. For patients under intensive care, access may be more restricted and we trust as well-wishers, you understand our concerns. To ensure the comfort and wellbeing of the patients, the hospital has designed certain guidelines for the visitors.

When you arrive at the hospital, go to the main administration area and ask the receptionist to direct you to the patient’s room. The administration area is usually near the main entrance. If you know which ward or floor the patient is on, you can go directly there. Check at the nursing station or ward reception if it is okay to visit the patient and find out which room, they are in.

Visitor Guidelines

A hospital is a shared entity and each one of our patients reserves the right to the most secured, sterile and secluded environment to be able to regain their health. In this regard, we have a set of guidelines for our visitors that helps maintain sanctity of the aforementioned principle. The following guidelines are to protect the privacy of every patient while offering visitors the maximum possible window to visit and spend time with their loved ones. We trust that our visitors will appreciate our steadfast commitment to maintaining the highest standards of clinical excellence, which include adhering to the following principles.

  • Please visit your loved ones at designated hours only.
  • Please refrain from bringing outside food, flowers or gifts.
  • Please ensure your visit does not disturb the other patients.
  • Please refrain from venturing into restricted areas.
  • Please refrain from using the cell phone in the hospital premises and keep it in silent mode.
  • Please follow instructions from the staff on duty at all times.
  • Please give way to patients in the elevator as they are being transferred.
  • Please refrain from using patient toilets so as to prevent cross-infection.
  • Please refrain from visiting patients if you are suffering from cold/flu or any other infection.
  • Please wash hands with sanitizer before and after visiting the patient.
  • Children under the age 10 are not encouraged to visit the patient.
  • Please take care of your belongings; the hospital is not responsible for its safety.
  • Please abide by security rules and hospital authority protocols
  • Please do not smoke, the hospital premises are a no-smoking zone.
  • Please check the visiting hours, it varies from one hospital to another.

Get in touch with us

We are more than just a hospital – a corporate entity, a social institution and a healthcare brand. For information on any of the above, or for feedback and suggestions, at Gleneagles Global Health City we are always happy to hear from you and assist you as best as possible. Please do get in touch with the respective departments to address your queries.

Our Hospital Location

439, Cheran Nagar, Perumbakkam,
Chennai - 600 100, Tamil Nadu

+91 44 4477 7000

+91 44 4624 2424

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Old No.62, New no 56, 4th Main Road,
Gandhi Nagar, Adyar, Chennai – 600020

+91 44 3324 2424

+91 44 4624 2424

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We are with you in your journey to better health

A consultation with our panel of doctors, specialists and surgeons will help you determine what kind of services you may need to help diagnose and treat your condition. If you or someone in your family or friend’s circle are facing any health issues, please get in touch with us, we are here for you.

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02/15/2022

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